From Ken F. of Exotic Pets

Exotic pets Shop near me


My sister and I found this adorable chartrues green leather collar with riveted pink leather flowers and matching lead for our black Miniature Schnauzer Lola. Much to our disappointment the collar was loose around her neck. Called Tails in the City the next day, and was tol...d they can order a smaller size only having to find out later, a smaller size was NOT available. Lola looked gorgeous in that collar. Bruce wanted to please us and told us he would take the collar to a shoe repair in the area and see if they can do something. They repositioned the flowers, shortened and resewn (the whole buckle part) so perfectly, you could never even tell it was worked on. That shop did such excellent work, and all because Bruce thought of all this just to please his customers. I wanted to pay for the beautiful work that was done and Bruce said "absolutely not"! Bruce, we thanked you then, and we thank you again. You are truly a good business owner, we wish you a ton of success in your life. Dena & JoAnne P. Lemont, Il.

PetSmartkensledman61 ratedNew blood breathes new life into store!

After getting some bad advice from the resident trainer "Rita" years ago, we stopped asking for advice on our labradoodle misty and only used the store to shop at. Period. But when misty developed a little leash pulling issue right when my wife became pregnant we c...ame to the store planning to get a prong collar. A polite young associate named Angel approached us to make a suggestion. When she said she was a trainer I automatically got leery. However after talking for a while and learning about her AND petsmart's newer methods on training dogs, she led us to purchase a head collar for misty which stopped the problem in its tracks (with no painful spikes in the neck either!) Angel has changed our minds about PetSmart completely. We now know one bad apple doesn't always spoil the whole fruit bowl. We will be signing misty up for a class with Angel in the very near future!

Collar & Leash Pet Shoplexb85 ratedThey are conveniently located ...

They are conveniently located and I am always in a hurry to get somewhere so finding Collar & Leash was a godsend! I've been coming here for year now and adore the way my babes come home looking. The staff is extremely friendly! George is very formative and polite. Good ...

Source: www.yellowpages.com

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